yidatec has effectively improved their competitiveness for enterprises in insurance industry through overall solutions of professional it services , innovative science and technology and high-end customer service. meanwhile, yidatec’s perfect service system can provide convenient and fast localized services for insurance companies. for insurance industry , yidatec owns a series of "end-to-end" solution ability from consultation, solutions, systems development and operations to system integration and has offered solutions for many domestic insurance institutions.
the most competitive insurance enterprises
by yidatech ’s integrated service, insurance enterprises s will be of powerful competitiveness
high-end customer service
business opportunity digging
insured customer return visit
field shop invitation
customer data cleanser
innovative science and technology
voice recognition
mobile internet
cloud computing
big data
professional it service
it system integration
ithelpdesk
business system and application software development it system operation maintenance and monitoring
integrated it service
yidatec is able to provide but not limited to the following it services for insurance companies. yidatec is a complete it service provider, who provides personalized it services according to customers’ needs.
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idc service
· server hosting · equipment on the shelf
· equipment inspection
· parts replacement · spare parts collection
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system integrated service
· enterprise computer room construction
· network setup · server configuration
· it hardware and software integration
· call center system integration and so on
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it system monitoring and maintenance service
· deal with it system failure and emergency
· it system resources monitoring
· it system daily maintenance
· it system port monitoring
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business system and software development service
·structure design of business system and application software
· one-time development of business system and application software
· iterative development of business system and application software
· business system maintenance business system test
yidatec innovative technology
- wechat customer service platform
- wechat meeting system
- cloud processing platform
- cloud knowledge base management system
- big data service
face the customer service of insurance industry
the customer service center of yidatec primarily provides insurance industry enterprises with both inbound and outbound services. according to customers’ requirements, our customer service center can supply multiple services as follows.
- insurance business consultation
- business opportunity digging
- insurance appointment
- new contract return visit
- online insurance acceptance
- new contract return visit
- complaint
- fee notice
- handling change
- data cleaning
yidatec provides bpo business and data entry for insurance industry, which mainly includes the following types of business. in addition, we can also provide process analysis and optimization consulting services according to customer needs.
